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Builders' merchant

Builders' merchants sell building and do-it-yourself products and materials to the building trade and the public.

Potential salary
£16,000 to £30,000
Working hours
39 to 41 a week
  • to be thorough and pay attention to detail
  • the ability to work well with others
  • patience and the ability to remain calm in stressful situations
  • customer service skills
  • the ability to accept criticism and work well under pressure
  • excellent verbal communication skills
  • the ability to work well with your hands
  • physical skills like movement, coordination, dexterity and grace
  • to be flexible and open to change
  • to be able to carry out basic tasks on a computer or hand-held device

Your day-to-day tasks could include:

  • giving product information to customers
  • loading and unloading deliveries by hand or with a forklift truck
  • processing orders and handling payments
  • moving goods to storage areas
  • putting orders together and organising deliveries
  • advising customers about which materials to use

You may need to wear protective clothing.

You could work at a builder's yard or at a store.

Your working environment may be physically demanding and outdoors in all weathers.

With experience, you could progress to supervisor or manager.

You can find out more about working as a builders' merchant from Building Materials Careers and the Builders Merchants Federation.

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