- customer service skills
- the ability to repair machines or systems
- to be thorough and pay attention to detail
- analytical thinking skills
- the ability to use your initiative
- the ability to accept criticism and work well under pressure
- the ability to work well with others
- the ability to sell products and services
- problem-solving skills
- to be able to carry out basic tasks on a computer or hand-held device
Your day-to-day duties could include:
- visiting customers to carry out safety inspections
- installing new appliances in customers' homes
- responding to call-outs for emergency repairs
- giving quotes for insurance purposes
- arranging replacements when faulty equipment has to be repaired
- making sure there are enough parts in stock
- recording work details, preparing invoices and dealing with payments
You could work at a client's home or in an office.
Your working environment may be cramped and you'll travel often.
With experience, you could move into management, regional services coordination, technical sales or training.
You could also set up your own business.
You can find out more about working in engineering repair and maintenance through Tomorrow's Engineers.
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