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Sales assistant

Sales assistants sell products and help customers.

Potential salary
£12,500 to £25,000
Working hours
39 to 41 a week
  • customer service skills
  • the ability to work well with others
  • patience and the ability to remain calm in stressful situations
  • to be thorough and pay attention to detail
  • sensitivity and understanding
  • the ability to use your initiative
  • excellent verbal communication skills
  • the ability to sell products and services
  • persuading and negotiating skills
  • to be able to use a computer and the main software packages competently

In this role you could:

  • serve and advise customers
  • unpack and sort new stock deliveries
  • arrange goods in displays and on shelves
  • rotate and replace stock
  • promote products
  • take cash and card payments and make sure the till balances
  • deal with customers wishing to return items, refund payments and log details manually or electronically
  • meet sales targets
  • keep the store clean and tidy

You may need to wear a uniform.

You could work at a store, in a stock room, at a garden centre or at a garage.

Your working environment may be physically demanding and crowded.

With experience you could become a retail supervisor, manager or departmental manager.

You could specialise in customer services or buying merchandise. You could also set up and run your own independent shop or stall.

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