Sales assistant

Sales assistants sell products and help customers.

Potential salary
£12,500 to £25,000
Working hours
39 to 41 a week
  • customer service skills
  • the ability to work well with others
  • patience and the ability to remain calm in stressful situations
  • to be thorough and pay attention to detail
  • sensitivity and understanding
  • the ability to use your initiative
  • excellent verbal communication skills
  • the ability to sell products and services
  • persuading and negotiating skills
  • to be able to use a computer and the main software packages competently

In this role you could:

  • serve and advise customers
  • unpack and sort new stock deliveries
  • arrange goods in displays and on shelves
  • rotate and replace stock
  • promote products
  • take cash and card payments and make sure the till balances
  • deal with customers wishing to return items, refund payments and log details manually or electronically
  • meet sales targets
  • keep the store clean and tidy

You may need to wear a uniform.

You could work at a store, in a stock room, at a garden centre or at a garage.

Your working environment may be physically demanding and crowded.

With experience you could become a retail supervisor, manager or departmental manager.

You could specialise in customer services or buying merchandise. You could also set up and run your own independent shop or stall.

Data from National Careers Service.
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