We understand that enrolment can be a confusing process for students so we have compiled the following FAQs to help answer some of the questions you may have.
One of our Student Services Team will call you on the numbers you provided during your application and interview. If you think we might not have your up to date number please call reception on 01604 491131 and they’ll make the necessary changes to ensure you get your call.
The member of staff will ask you a series of questions to ensure that all the details we have are accurate and that we can enrol you onto your course.
It is a simple process but you may need some information to hand, so take a look at the next question.
Please note that the call may come from a mobile or withheld number.
Our Student Services Team will need to check the following items with you, so it will save time if you have them to hand:
- Your contact details including mobile number, home telephone number, email address and postal address.
- Your parent or guardian’s contact details including mobile number, home telephone number, email address and postal address.
During the call we will also collect some other important information relating to religious belief, sexual orientation and race. These questions allow us to check that we are providing the same opportunities to everyone. However, if you prefer, you can choose not to answer the questions.
No, you must enrol yourself but we’re happy for you to be accompanied by a parent or guardian for their help throughout the call. It is not a scary or difficult process, but you might want their help, so feel free to have them nearby. If you have a hearing impairment, then a parent or guardian can speak on your behalf.
The whole process should take approximately 20 minutes in total.
We would encourage you to get any forms not yet completed, back to us. Types of forms include the following:
- Financial assistance form
- Transport application form
- Residential application form
It is important that we receive these back as soon as possible, especially as some of these services are allocated on a strictly first come – first served basis. If you have lost any of the forms or need help completing them just give us a call on 01604 491131. We are here to help and we welcome all questions.
You should have already received an email with an advanced learner loan letter attached from us if this service has been identified as relevant to you. If you feel you have not received this please email firstname.lastname@example.org and we will get this to you. The letter contains all the information you will require to apply for your loan.
Yes, you just need to get the application form back to us, either by post or email to email@example.com. Our Transport Team is available all summer to take calls and answer your questions. Just call 01604 491131 and select Option 4 for transport. Information about our network is also available on our website. Remember that, depending on your personal circumstances, you might be able to apply for financial assistance to help cover the costs associated with transport.
No, it's not too late, but you need to prioritise this as awards are always oversubscribed. Simply complete the financial assistance form and return it to us either by email to firstname.lastname@example.org or in the prepaid envelope as quickly as possible, remembering to include all of the necessary evidence. If you need any of the forms re-sending just give us a call on 01604 491131.
This is the form that requires the most attention so we are able to offer you support over the telephone or via email but whatever you do, don’t struggle, please get in touch. We have dedicated staff to assist you and they’ve dealt with most queries many times.
When you receive your results on Thursday 20 August, we would like you to get back in touch with a photograph of your results slip so that we can check that you met the entry requirements for the course. You can send this to us by email: email@example.com
If for any reason you have not met the entry requirements for your course, we will ensure that you are transferred to another course. Don't worry, you will still have a place to study with us this September.
On GCSE Results Day (Thursday 20 August), we will be available to answer any questions that you have either by telephone or by online chat through our website. In addition, we will also be running a GCSE Results Clinic at the Moulton campus between 10.00am and 7.00pm. This will be on an appointment only basis, with appointment slots bookable through our website.
If this time is not convenient please let your course manager know or call our main reception on 01604 491131 and we will be able to rearrange for a later date. Also, if you have any questions at all about joining us this September please feel free to get in touch.
The start of term is Monday 7 September 2020. The College day starts at 9.00am.
If you are using College transport to travel to College you will receive your temporary pass in the form of a letter in the post. You will need this to board the bus so keep it safe. If you have not got this by the end of August 2020, call transport on 01604 491131 / Option 4 or send an email to firstname.lastname@example.org
Every day lessons start at 9:00am. It is important that you arrive on time each day, every minute of learning matters.
The first week is about settling in. You’ll do induction activities, receive information on how things work and basically get used to College life. We normally run a fresher's fair in the student social centre but this may be postponed until later in the year due to social distancing requirements.
There are some other formalities to complete too, for example we’ll be taking your picture and issuing you with your College identification pass. You will need to wear this at all times and it's what you’ll use to gain access to buildings and classrooms as well as being needed to use our cafés and dining rooms.
You will also do an initial assessment; this will help us plan your programme and ensure we have the level of materials for you.
We will make sure you have an up to date timetable and you’ll also start having your real lessons within the first week.
We are still accepting applications for courses starting in September 2020 however these will start to fill up as we move through the enrolment process.
We would strongly advise that your friend submits their application as quickly as possible via our website so that we can arrange their telephone interview and enrolment as quickly as possible.
The College takes your safety very seriously and is complying with all current government advice. We are closely monitoring national advice to ensure we are up to date with any changes. We have special risks assessments in place to cover all aspects of student life and how it needs to be adjusted due to the pandemic.
When you arrive on campus you will notice that we have installed signage across the site for social distancing. There are also maps available which show the locations of hand- washing facilities and anti-bacterial dispensers.
In August we will be sending you a guide to keeping safe at College will cover all of the arrangements that are in place, such as the compulsory wearing of a face covering whilst using college transport.
We hope that you do decide to come to Moulton but you can still change your mind, even after you enrol. You just need to contact us and let us know so that we are able to update our course lists and offer your place to another student.
However, College can be the right place for you for so many reasons:
- You’ll be studying in an adult environment
- Top class facilities
- Chance to study what your passionate about
If you are having second thoughts why not give us a call, we will be pleased to help by answering any questions that you may have.